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AIMS
The focus of this workshop is to explore some of the personal qualities and skills needed by health care workers. Understand the care values of care workers.
OUTCOMES
To identify the differences between personal qualities and skills. To draw up a list to be included in a job description for a Health Visitor, this identifies essential / desirable skills and qualities. This list will take into account a Health Visitor's client groups. |
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| RUNNING THE WORKSHOP | |||||||||||||||||
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INTRODUCTION
Discuss with the group whether any of them have met a Health Visitor and ask which client groups they work with. |
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TASK A
Sit the group in a circle, read and discuss the resource material 'setting the scene'. Ask each member of the group in turn to describe one quality that they feel Marnie needs in order to do her job. Repetition of the same skill is acceptable as it reinforces the importance of that skill. |
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TASK B
Discuss the meanings of qualities and skills. Qualities are defined as something that you are or have in your personality. Skills are defined as something that you are able to learn or do. Divide the group up into 4. On an A2 sheet of paper list the qualities in one colour and skills in another that they are able to identify from 'a typical day in the life of Marnie'. |
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TASK C
In groups of 4 (using the cards provided) divide them into 2 groups - personal qualities and skills. Redefine the skills and qualities into essential and desirable.(See resources) |
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TASK D
Discuss the meaning of care values. Ask each group to present briefly the most important care values that Marnie upholds in her typical day on a sheet of A2. Sit the groups in a circle again and ask each individual to express the care value which they felt was most important in Marnie's typical day. |
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EXTENSION
It is important that certain values are promoted within the Health & Social Care profession. Write a code of professional conduct for Marnie with up to 6 main guidelines on the right way to behave towards the varied client base that a Health Visitor may encounter every day. |
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Health Visitors: At the forefront of the nation's healthcare. Published by the Community Practitioners' and Health Visitors' Association (CPHVA)
www.msfcphva.org - The Community Practitioners & Health Visitors Association
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Setting the scene: Marnie The Health Visitor
Click here to download this resource material as a pdf file |
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| Her Qualifications | |||||||||||||||||
| Marnie is a qualified nurse and midwife who has undertaken specialist training in health visiting. This means that she is able to help the whole family as her experience and training includes children's health, caring for the elderly and supporting families in how to live a healthy life. | |||||||||||||||||
| Her Aim | |||||||||||||||||
| Marnie aims to promote the health of the whole community and advises the families she works with about all aspects of their health - physical, intellectual, emotional and social. | |||||||||||||||||
| Her Work | |||||||||||||||||
| She is based at the local medical centre/doctors' surgery
She is often out visiting families at home or out in the community, for example visiting a children's nursery. She is sometimes asked to talk at local schools and colleges about healthy eating and exercise. She also visits elderly people in their own homes and may arrange help from social services and other organisations such as meals on wheels, which can help the elderly stay independent. She gives give advice and support on how to cope with the stress and demands of bringing up children for families, single parents with new babies and young children. All of these must have a named Health Visitor.
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TASKS B AND D
A Typical Day in the Life of Marnie Click here to download this resource material as a pdf file |
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| 8:30am - Home Visit | |||||||||||||||||
| A family has just relocated to the area from Dubai. The parents are a professional couple with 2 young boys aged 4 and 18 months. The mother has not lived in the UK before. She is given information on how the healthcare system works in this country. The children's immunisation schedule is discussed and the mum is advised on how to register with a GP and dentist.
The different options for childcare are discussed as the Mum wishes to return to work soon. She is a little anxious about the boys' sleeping patterns and is reassured by Marnie that they should settle down as they adjust to their new surroundings. |
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| 10.00am - Home Visit | |||||||||||||||||
| This mother has a 4-year-old daughter and a new baby girl of 8 weeks. Mum is a school nurse and Dad is a policeman. They have a large dog as well.
All is well, although Mum needs reassurance, as she is slightly concerned that her baby is not yet smiling. Marnie is tactful and sensitive when discussing this with the mother. She finds out that the elder child was also later than average in smiling. She recommends that the Mum mentions it at the next visit to the clinic if she is still concerned. Childcare options are also discussed, as the mother will need to return to work. She is also asked to complete a Post-natal depression questionnaire. |
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| 11.30am - Back to the office at the Health Centre | |||||||||||||||||
| Marnie catches up on the messages left, opens her post. She arranges some visits for the next week and, during her lunch hour, writes a report. | |||||||||||||||||
| 2.00pm - Post Natal Group | |||||||||||||||||
| Marnie visits a post natal group, which she helped to set up. The mums used to meet at the health centre but have now moved on to meeting informally in each other's houses for coffee and a chat. Marnie pops in for half an hour to check all is well and answer any queries the mums may have.
The babies are now around 6 months old so there are plenty of questions about weaning for Marnie to answer. She has some useful leaflets that she distributes to the group. |
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| 3.30pm - Home Visit | |||||||||||||||||
| Marnie visits an older man of 76 in his home. His daughter is there and is concerned that her father is losing his memory and needs more support than she alone is able to provide.
Marnie takes a medical history and discusses various support agencies that can help Ted stay in his own home, such as Meals on Wheels. She also gives the daughter details of the National Carers Association who may be able to arrange for the daughter to have a break. Marnie goes home to walk her dog. She organises tea for her own teenage children. |
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| 7.00pm - Visit local College | |||||||||||||||||
| Marnie returns to work as she has agreed to attend the local college to give a talk to Child Care Professionals who are studying for an HNC in the Early Years Studies on her role as a Health Visitor. Marnie believes it is very important for Health, Social Care and Early Years professionals to work together for the benefit of their clients. | |||||||||||||||||
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TASK C
Personal Qualities Click here to download this resource material as a pdf file |
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TASK C
Skills Click here to download this resource material as a pdf file |
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TASK C
Click here to download this resource material as a pdf file |
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